I was there, early in the morning. Ready for Showtime.
The customer expected a new system running, but I had to do general checks first. Normally, I have my checklist, but this time I forgot things and overlooked details.
A two-hours presentation became almost two-days of striving for a new implementation. Every step in the process was a red flag and another error to investigate.
The final result? A new system running and a customer with a happy face.
But personally, I had a team committed to help me on finding solutions regardless the reasons.
I needed that mistake. To realize who is with me in a difficult situation, and to appreciate the support of the people I work with, every day.